Bisbam Hairs · Lagos

Privacy Policy

Last updated:

Bisbam Hairs Enterprises ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.

By using www.bisbam.com or placing an order with us, you agree to this Privacy Policy.

1. Information We Collect

We collect the following information when you use our website:

• Personal details: full name, phone number, WhatsApp number, email address
• Delivery details: delivery address and city/area
• Order details: products purchased, quantities, prices, and order history
• Account details: email address and password (if you create an account)
• Payment information: handled securely by our payment partner (Korapay). We do not store your card details on our servers.
• Technical data: browser type, device type, and pages visited (for site performance and security)

2. How We Use Your Information

We use your information only for the following purposes:

• Processing and delivering your order
• Confirming your order details via WhatsApp or phone
• Creating and managing your Bisbam Hairs account
• Sending order confirmations and updates by email
• Responding to your enquiries and providing customer support
• Improving our website, products, and services
• Preventing fraud and protecting the security of our site

3. Who We Share Your Data With

We share your data only with trusted service providers who help us run the business:

• Supabase — secure database, file storage, and account management
• Korapay — payment processing (card and bank transfer)
• Resend — sending order confirmation and notification emails
• Render — website hosting
• WhatsApp — order confirmations and customer support

We never sell, rent, or trade your personal information to anyone.

4. How We Protect Your Data

We take the security of your data seriously. Our website uses:

• Encrypted connections (HTTPS) across the entire site
• Row-level security on our database — only you can see your own account and order data
• Secure password storage (your password is encrypted and never visible to us)
• Trusted, industry-standard service providers for payments and storage

5. How Long We Keep Your Data

We keep your order data for as long as needed to fulfil orders, provide customer support, and meet our legal and accounting obligations. If you delete your account, your account details are removed. Order records may be kept for record-keeping purposes.

6. Your Rights

Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your account and personal data
• Withdraw consent for non-essential communication at any time
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

7. Cookies & Similar Technologies

We use minimal browser storage (such as localStorage) to remember your shopping cart and preferences. We do not use advertising cookies or sell any information to third-party advertisers.

8. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from anyone under 18 years old.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

Good Hairs Attract Goodluck